United Security Operations

United Security Operations (USO) is a Primary Command whose mission is to provide professional, effective, and accountable security, safety, and enforcement services for the Central Aid Agency and its partners.  Additionally, to set standards for, regulate, and manage C.A.A. security personnel.  The name is derived from the fact that, rather than each command having its own security elements, all security services within the Central Aid Agency are managed under one entity.

About USO

United Security Operations was created to fill the need for professional, highly trained, in-house security services for the Central Aid Agency.  We have since expanded our services to include partner agencies and limited contract work.  The command is fully licensed through the Central Aid Agency with the Oregon Department of Public Safety Standards and Training (DPSST) as a private security provider.  All of our Security Agents are background checked and DPSST certified to the appropriate level.  Professionalism, accountability, and competence are paramount and our commitment to these principles defines the expectations each USO Security Agent is held to.  Despite being Rated personnel, USO Agents are also sworn in and recite the Agent Oath (See below).

Training is of great importance to us and is critical for maintaining high standards.  USO Security Agents are trained to act within the fullest extent of the law and governed by internal policies. Agents receive comprehensive training that includes state licensing, law and policy, practical skills like use of force, CPR first aid, patrol procedures, and emergency response.  Additionally, Security Agents attend ongoing training to maintain their certifications and skills.  Agents who specialize in certain areas must receive training specific to that area or discipline.  All USO agents are trained to the NIMS/Incident Command System (ICS) standards appropriate for their role or assignment.

USO primarily serves facilities and properties owned or controlled by the Central Aid Agency and its partner organizations.  USO operates mainly in the Eugene/Springfield Metro area as well as the greater Lane County area.
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Types of Services

United Security Operations is primarily an in-house security unit for the C.A.A. and its partner organizations.  However USO does offer limited special contract and event type security services.

Event Security
Event Security personnel are designated by vests and hats with "Security" on them, but they are not trained to the same level as Security Agents and cannot intervene in situations or take any enforcement action.  Event security staff must be supervised by a certified Security Agent with a ratio of ten staff to every one certified Security Agent.

Unarmed Security Agents
Unarmed Security Agents are fully trained and certified but do not carry firearms.  They are trained how to respond to and mitigate incidents, and take enforcement action.  Unarmed Security Agents may be equipped with tools necessary to do their jobs such as handcuffs, pepper spray, and batons.

Armed Security Agents
Armed Security Agents receive the same training in incident response, mitigation, and enforcement as unarmed Security Agents; except they are additionally qualified to carry firearms along with other security tools.  Armed Security Agents must face strict standards and selection, and are highly vetted before being certified to be armed

Plainclothes
Plainclothes Security Agents can be armed or unarmed and perform their duties in professional attire, or attire suited to the job site.  Plainclothes agents have the same training and capability as uniformed agents.

Cadets
United Security Operations maintains a Cadet unit.  Cadets are youth aged 14-21 who are interested in learning about becoming a Security Agent through first hand practical experience.  Cadets are volunteers and do not directly engage in any confrontational enforcement action, but do assist certified Security Agents and help support USO operations.  Cadets wear a slightly different uniform and badge, and are typically not DPSST certified unless they are over 18 years of age.

Service Details

Event Staff:  Do not hold security certifications, but must be supervised by a certified Security Agent at a rate of 10 to 1.

Presence / Minor Involvement:  Security Agents are fully trained, but they primarily serve an observe-and-report function.  They may take minor action if contracted to do so, but mostly only get involved in an emergency.

Full Involvement:  Security Agents take an active role and engage in proactive patrol activities.  They can respond to and resolve incidents.
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Full Involvement (High Risk):  Security Agents take an active role and engage in proactive patrol activities.  They can respond to and resolve high-risk situations.

USO will sometimes provide security services as a fundraiser or volunteer opportunity for certain qualifying events.

United Security Operations Agent Oath

On my Honor
 I will never betray
My Badge
My Integrity
My character
Or the public trust
I will always have the courage
To hold myself and others accountable for our actions
I will always uphold
My community
The agency I serve
And the duties of my station
So Help Me God

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Active Programs of USO

Civil Patrol

Civil Patrol is a Program of United Security Operations to organize, train, coordinate, and operate volunteer neighborhood watch units, safety patrols, and event security / staff under the guidance and direction of certified USO Agents.  Civil Patrol was originally created to coordinate volunteer neighborhood watch / safety patrols comprised of C.A.A. personnel, for local area churches during a rash of break-ins.  Over time the operational focus has shifted to coordinating C.A.A. volunteer personnel from other commands for event security / staff roles when needed.

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Active Units of USO

USO Squad 1

USO Squad 1 is a security unit that provides security services and undertakes security operations in the area of District 1, and is based out of Sector 2.  The unit is comprised of Active Duty, Reserve, and Cadet elements.

Uniforms of USO

​United Security Operations primarily wears uniforms in Navy Blue (Color Type 1), but also wears Khaki (Color Type 2) for hot weather, and OD (Color Type 3) for specialized field environments.  Uniforms commonly worn by USO include:

USO Service Dress Uniform Class A

USO Service Dress Uniform Class B

Patrol Duty Uniform Class C

Tactical Patrol Duty Uniform Class C

USO Administrative and Training Uniform with Navy Blue Polo and Navy Blue Pants Class C

Civil Patrol Uniform (Black Security Vest and Black Security Ballcap) Class D

Field Basic Service Uniform Class D (When participating in Community Service activities)

Physical Training Uniforms Class E
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Because USO units are usually deployable, they typically require Type 2 or greater hygiene and appearance requirements when in full uniform.
Type 2.5 or greater hygiene and appearance requirements is typically required for personnel that are administrative only.