"To provide professional, effective, and accountable security, safety, and enforcement services for the Central Aid Agency and its partners."


United Security Operations is primarily an in-house security organization for the C.A.A. and its partner organizations.  However we do offer limited special contract and event type security services.


Event Security personnel are designated by vests with "Security" on them but they are not certified and cannot intervene in situations or take any enforcement action.  Event security staff must be supervised by a certified officer with a ratio of ten staff to every one certified officer.

Unarmed officers are fully trained and certified but do not carry firearms.  They are trained how to respond to and mitigate incidents, and take enforcement action.  Unarmed officers may be equipped with tools necessary to do their jobs such as handcuffs, pepper spray, and batons.

Armed officers receive the same training in incident response, mitigation, and enforcement as unarmed officers; except they are additionally qualified to carry firearms along with other security tools.  Armed officers must face strict standards and selection, and are highly vetted before being certified to be armed

Plainclothes officers can be armed or unarmed and perform their duties in professional attire, or attire suited to the job site.  Plainclothes officers have the same training and capability as uniformed officers.


United Security Operations is one of the seven Commands of the Central Aid Agency and was created to fill the need for professional, highly trained, in-house security services for the Central Aid Agency.  We have since expanded our services to include partner agencies and limited contract work.  USO is fully licensed through the Central Aid Agency with the Oregon Department of Standards and Training (DPSST) as a security provider.  All of our security officers are background checked and DPSST certified.  Professionalism, accountability, and competence are paramount and our commitment to these principles defines the expectations each USO officer is held to.

Training is of great importance to us and is critical for maintaining high standards.  USO officers are trained to the fullest extent of the law and governed by internal policies. Officers receive comprehensive introductory training that includes state licensure, law and policy, practical skills, CPR, and First Aid. Additionally, officers attend ongoing training to maintain their certifications and skills. Officers who specialize in certain areas must receive training specific to that area or discipline.

USO primarily services facilities owned or operated by the Central Aid Agency and its partner organizations.  USO operates mainly in the Eugene/
Springfield Metro area as well as the greater Lane County area.

Within the C.A.A. USO is a Tier 1 organization and has Type 3 Hygiene Requirements.

Active USO Units


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Event Staff do not hold security certifications, but must be supervised by a certified officer at a rate of 10 to 1.

Presence / Minor Enforcement - Officers are fully trained, but they primarily serve an observe-and-report function.  They may take minor enforcement action if contracted to do so, but mostly only get involved in an emergency.

Full Enforcement - Officers take an active role in enforcement and engage in proactive patrol activities.  They respond to and resolve incidents.

Full Enforcement (High Risk) - Officers take an active role in enforcement and engage in proactive patrol activities.  They respond to and resolve high-risk incidents.

USO will also provide security services at a discounted rate as a fundraiser or volunteer opportunity for certain qualifying events.

"Never doubt that a small group of thoughtful, committed citizens can change the world.  Indeed, it is the only thing that ever has"

-Margaret Mead, American anthropologist